Securus Technologies – New Products and Expansion

Securus Technologies Inc. is a private prison technologies company with its principal building in Dallas, Texas. The business was created back in 1986. The first regionals offices of the Securus Technologies Inc. were Allan, Texas, Carrollton, Texas, and in Atlanta, Georgia. The company has grown since then, and it is currently at the forefront of the corrections industry in the United States of America.


The firm of Securus Technologies Inc. used to be led by Chairman and Chief Executive Officer Mr. Richard Falcone until 2008. After that, the responsibilities were appointed to the Chief Executive Officer Mr, Richard ”Rick” A. Smith who has been making a number of changes. He has been working towards the expansion of the enterprise in terms of products and customer service, as well as acquisition. The Securus Technologies Inc. has been juggling development on a few fronts and so far the business is doing rather well. CEO Rick Smith told the press that the Securus Technologies Inc. has invested more than half a million into the expansion projects and will be well on its way to reaching yet another milestone.


The acquisitions started back in 2004. Securus Technologies Inc. acquired the resulting company of the merging between T-Netic and Evercom. In 2007, the company continued to acquire businesses such as international brands, such as the Syscon Justice Systems which was a global leader in the field of offender management systems.


So far, Securus Technologies Inc. has a wide variety of products for correctional facilities and business owners and even families with large homes. The latest product is a solution for preventing contraband cell phones from being able to connect to mobile networks. The product is called Wireless Containment Solution, and it was introduced in efforts to combat the unauthorized log-ins of inmates onto major social media platforms.



Digitized Inmate Forms and Grievance Application form Securus

Securus Technologies is improving inmate communication and services by providing inmate forms and grievance applications on the ConnectUs platform. This platform is one of the greatest technologies that the prison system in the U.S has access to today. ConnectUs contains several features that cater to the varying needs of inmates, but it still maintains control so that users can only get what is made available to them. I believe that is an excellent way to monitor prisoner activities while still meeting their communication needs.

Cost Savings

Now with the availability of inmate forms and grievance applications on ConnectUs, a few advantages come to mind. For one, the digitization of the process means that the prison system saves on costs since the need to spend on paper is eliminated. Imagine how much each prison in the U.S spends on printing machines, paper, and ink to provide all the needed inmate forms. Less paper also means an environmentally friendly prison system, which is something I and a million others can appreciate, considering the carbon footprint caused by tree cutting.

Time Saver

Perhaps the biggest saving that the digital inmate forms and grievance applications give is time. Prisons have to deal with numerous applications from sign ups to medical acceptance to grievances, and correction officers have to handle the distribution, routing, collection, copying, filing, response, archiving, and storage. With the digitization of forms and application, the prison system saves the valuable time that these functions demand, meaning that correctional staff is free to fulfill other important roles.

Securus Technologies has been providing technological solutions to the prison system in the United States and surrounding regions and has been excelling at it. I think that with all other sectors getting modernized solutions driven by tech, it is just right that the prison system capitalizes as well, and Securus Technologies has made that possible.